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Cancellation Policy

SAS Education’s Guaranteed to Run Program: As part of our commitment to growing your SAS knowledge, we guarantee to run any course that has at least four registrations four weeks prior to the course start date.*

The SAS cancellation policy covers courses, conferences and certification exams organized by SAS. If you are unable to attend the event for which you registered, please inform SAS as soon as possible.

Fees are fully refundable if notification is received by email or phone (+49 (6221) 415 300) at least 10 calendar days prior to the scheduled start date of an event; after that (nine calendar days or less), the full event fee will be charged.

Substitutions (name changes) are accepted at any time prior to the event, except for training package registrations which are not transferable. Transfers are accepted up to 48 hours before the event start date, and students are allowed one transfer per course registration. Students that are absent from class without notifying SAS by phone or email at least one day before class begins will be charged the full course price.​

*SAS reserves the right to cancel or reschedule any course in case of force majeure. Should a course have to be canceled or rescheduled, we will endeavor to provide a written notification as soon as possible. If a course is canceled for any reason, SAS will return prepaid registration fees. SAS is not responsible for airline penalties related to the cancellation of SAS courses or events.

Any questions?

Contact Heidi Bach Svanholmer

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