Frequently Asked Questions

When should I arrive?

Please check in and collect your conference materials at the registration desk located in the conference area. You will receive a name badge with your welcome packet; please wear it to all conference sessions and evening events.

Registration is open:
Tuesday, 13 March, 12:00 – 17:00 (Hotel Lobby)
Wednesday, 14 March, 7:00 – 8:45 (Foyer)
Thursday, 15 March 7:30 – 8:45 (Foyer)

You must pay the registration fee prior to the conference in order to attend.

How much does it cost to stay at The Westin Grand Frankfurt?

For the conference rate, please book your hotel via the online registration process. Rates include VAT, breakfast and in-room internet.    

  • Single: €219.00 
  • Double: €239.00

I’m staying at The Westin Grand Frankfurt. How do I get there? And when do I check in and check out?

See the hotel website for a map and directions. The hotel does not provide shuttle service, but there are many ways to get there:

  • Estimated taxi fare: €40 (one way)
  • Parking: €15 per day

Check-in: 15:00
Check-out: 12:00

Luggage storage is available for those who check out before the end of the conference.   

What about pre-conference training?

Training courses will be held Monday, 12 March, and Tuesday, 13 March at an additional cost. Training, hosted by SAS Education, will take place in the conference hotel. 

If you wish to add a class to your itinerary, you may modify your registration using the link and unique code in your confirmation email. Learn more about training.

I see a lot of breakout sessions on the agenda. How do I choose which to attend?

The conference agenda includes eight breakout sessions with four concurrent talks. The abstracts are available online, in your conference program, and in the mobile app, and they are categorized by topic and level of difficulty. This will help you narrow it down, but you’ll still have some hard choices to make.

Will there be food?

Yes! A continental breakfast is available on Wednesday and Thursday mornings for conference attendees. Lunch is provided each day, as well. We offer two opportunities for dinner and networking, a dinner adventure on Wednesday and Cocktails, Canapés & Conversation at the hotel on Thursday. Please be sure to select the dinner events you'd like to attend during the online registration process.

Dietary restrictions? Please be sure to contact Carla Paquet, and let your server know who you are at each meal. We want to make your week as comfortable as possible.

Is there a dress code?

Business casual.

How do I get conference materials?

Take some time to review the presentation materials we’ve gathered in the JMP User Community. You’ll find papers, slides, posters and, in some cases, videos of the talks. We hope you’ll use these valuable resources to continue learning after the conference, and share them with colleagues who couldn’t attend.

Event Venue
The Westin Grand Frankfurt

Konrad-Adenauer-Straße 7

60313 Frankfurt am Main, Germany

Contact us

Any questions? E-mail us at